The physical servers are back online and the Odoo environments are available again. We are monitoring the situation.
Posted Dec 18, 2025 - 18:56 CET
Update
We followed up with our hosting partner and the status remains unchanged. We will continue to follow up this incident.
Posted Dec 18, 2025 - 17:48 CET
Update
We have received the following update from OVH: "The incident has been identified and our teams are mobilised to restore service as quickly as possible." We will continue updating you as soon as we have more information.
Posted Dec 18, 2025 - 16:51 CET
Update
We are continuing to work on a fix for this issue.
Posted Dec 18, 2025 - 16:12 CET
Update
We are continuing to work on a fix for this issue.
Posted Dec 18, 2025 - 15:54 CET
Update
We are continuing to work on a fix for this issue.
Posted Dec 18, 2025 - 15:31 CET
Identified
The issue has been identified and a fix is being implemented.
Posted Dec 18, 2025 - 15:10 CET
Investigating
Dear customer,
There are currently infrastructure problems with one of our hosting partners. During this time, you may experience difficulties while accessing your Odoo environment.
We are actively monitoring and taking action as necessary. We apologize for the inconvenience and will share an update once we have more information. If you need urgent assistance you can contact us by phone or e-mail.
Phone: +32 3 547 03 32
Thank you for your patience.
Kind regards, Support team
Posted Dec 18, 2025 - 15:09 CET
This incident affected: Hosting Infrastructure (Deltablue).