Hosting infrastructure (Deltablue) incident
Investigating - Dear customer,

There are currently infrastructure problems with one of our hosting partners. During this time, you may experience difficulties while accessing your Odoo environment.

We are actively monitoring and taking action as necessary. We apologize for the inconvenience and will share an update once we have more information. If you need urgent assistance you can contact us by phone or e-mail.

Phone: +32 3 547 03 32


Thank you for your patience.

Kind regards,
Support team
Apr 03, 2025 - 08:24 CEST

About This Site

We continuously monitor the status of Odoo and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Odoo and do not see a notice posted, please contact our support team.

Uptime over the past 90 days. View historical uptime.
Service Desk - Phone ? Operational
90 days ago
99.97 % uptime
Today
Service Desk - Ticketing System ? Operational
90 days ago
99.99 % uptime
Today
Service Desk - DynApps Network Operational
90 days ago
99.9 % uptime
Today
Hosting Infrastructure (Deltablue) ? Partial Outage
90 days ago
99.72 % uptime
Today
Dynapps Cloud (hosting) Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 4, 2025

No incidents reported today.

Apr 3, 2025

Unresolved incident: Hosting infrastructure (Deltablue) incident.

Apr 2, 2025
Service Desk - Ticketing System down
Resolved - This incident has been resolved.
Apr 2, 15:48 CEST
Update - We are continuing to monitor for any further issues.
Apr 2, 15:43 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 2, 15:42 CEST
Identified - Dear Customer,

We currently experience issues with our ticketing system. During this time, you may have difficulties while logging or updating support tickets.

We apologize for the inconvenience and will share an update once we have more information. If you need urgent assistance you can always contact us by e-mail or phone.

Email: support@dynapps.be
Phone: +32 3 547 03 32

Thank you for your patience.

Kind regards,
Support team
Apr 2, 15:30 CEST
Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Dynapps Cloud incident
Resolved - This incident has been resolved.
Mar 28, 11:43 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 28, 10:50 CET
Identified - The issue has been identified and a fix is being implemented.
Mar 28, 10:49 CET
Investigating - Dear customer,

There are currently infrastructure problems with our Dynapps Cloud instance. During this time, you may experience difficulties while accessing your Odoo environment.

We are actively monitoring and taking action as necessary. We apologize for the inconvenience and will share an update once we have more information. If you need urgent assistance you can contact us by phone or e-mail.

Phone: +32 3 547 03 32


Thank you for your patience.

Kind regards,
Support team
Mar 28, 10:43 CET
Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Planned Maintenance customer portal
Completed - The scheduled maintenance has been completed.
Mar 25, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 17:00 CET
Scheduled - [Dutch below]

Dear customer,

In order to continuously improve our efficiency and communication, we will be upgrading our Customer Portal to Odoo 18.

As a result, the Customer Portal will temporarily be unavailable from March 24 at 5:00 PM until March 25 at 8:00 AM. During this period, you can create a support ticket by contacting us at support@dynapps.be.

After the upgrade, you can access our support portal using the familiar URL, along with your current email address and password.

If you experience any issues logging in after the upgrade, please don't hesitate to reach out to our service department at support@dynapps.be.

Thank you for your understanding and patience.

Kind regards,

Mathias Tielemans
Service Manager


----


Beste klant,

Om onze efficiëntie en communicatie voortdurend te verbeteren, zullen wij ons Customer Portal upgraden naar Odoo 18.

Hierdoor zal ons klantenportaal tijdelijk niet beschikbaar zijn vanaf 24 maart om 17:00 uur tot 25 maart om 08:00 uur. Tijdens deze periode kun je contact opnemen via support@dynapps.be.

Na de upgrade kun je opnieuw inloggen op het vertrouwde portaal via de bekende URL, met je huidige e-mailadres en wachtwoord.

Mocht je na de upgrade toch problemen ondervinden bij het inloggen, neem dan gerust contact op met onze servicedienst via support@dynapps.be.

Bedankt voor je begrip en geduld.

Met vriendelijke groeten,

Mathias Tielemans
Service Manager
Mar 24, 14:40 CET
Mar 24, 2025
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

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